Privacy Policy
Effective Date: June 2026
Last Updated: June 2026
At Prime Ultrasound Clinic, we take your privacy and medical confidentiality with the utmost seriousness. This Privacy Policy outlines how we collect, use, protect, and handle your personal and clinical information when you use our website and online booking services.
1. Information We Collect
To provide efficient diagnostic booking services, we collect limited personal information directly from you when you interact with our website:
Identity & Contact Data: Your name, telephone number, and email address provided during appointment requests.
Clinical Data: Any medical prescriptions, notes, or imaging requests you voluntarily upload to our secure server to facilitate your booking and test preparation.
Technical Data: Basic, non-identifiable technical information such as your IP address and website usage patterns via cookies, purely to optimize your browsing experience.
2. How We Use Your Information
We use the collected information strictly for clinical and operational purposes, including:
Confirming and rescheduling your diagnostic appointments.
Reviewing your uploaded prescriptions to provide accurate pre-test instructions (e.g., fasting requirements).
Communicating critical operational updates regarding your visit.
Improving our website functionality and patient user experience.
Note: We do not use your medical or personal data for marketing purposes, nor do we send unsolicited promotional messages.
3. Medical Confidentiality & Data Sharing
Your medical records and personal details are protected under strict patient-doctor confidentiality standards.
No Commercial Sharing: We do not sell, lease, trade, or rent your personal or clinical information to any third-party marketing agencies or corporations.
Authorized Disclosure: Your information is only shared with authorized medical personnel within our facility who are directly involved in performing your scans or processing your lab tests.
Legal Compliance: We may disclose information only if required to do so by applicable Indian healthcare laws, medical regulatory bodies, or legal court orders.
4. Data Security
We implement robust electronic, administrative, and physical security measures to safeguard your data against unauthorized access, alteration, or disclosure. Online prescription uploads are handled via secure, encrypted pathways, and digital access within our facility is strictly restricted to authorized staff.
5. Your Rights Over Your Information
As a patient, you retain complete control over your data. You have the right to:
Request access to the personal information we hold about you.
Request corrections to any inaccurate or incomplete contact details.
Request the permanent deletion of your online booking records from our website database (subject to clinical record-retention laws for medical facilities).
6. Updates to This Policy
We may periodically update this Privacy Policy to reflect changes in our digital infrastructure or evolving healthcare privacy regulations. Any updates will be posted directly on this page with an updated effective date.
7. Contact Us
If you have any questions regarding this Privacy Policy or how your data is managed, please contact our reception desk directly:
Address: Prime Ultrasound Clinic, 54, Ground Floor and Basement, Rampuri, Kalkaji, New Delhi-110019
Phone:+91 92178 46318 , +91 92178 46317
Email: contact@primediagnose.com